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F.A.Q’s

Have a question? Below your will find the answers for the frequently questions. Have a question that hasn’t been answered below?

You can contact as by Phone or e-mail from Mo-Sat 9am till 6pm local Time
Office: 25 736 220 – WhatsApp 95 76 18 16 e-mail sales@LMDV,com.cy

Frequently asked questions
Is there a minimum order value?

No. You can order how much you please.

In what countries you deliver?

We provide delivery only in the Republic of Cyprus.

How long does Standard Delivery take?

We will deliver your order within three working days.However we usually manage to delivery same or next day if possible.

 

What are the delivery options?

You can pick up your wines from the Travel Express in your town.
Shipping cost starts from only € 4.00. ( more info at the Check out )
Also, you can choose home delivery (Within City Limits) with the cost € 8.00
Express delivery available: Please Contact us
Also, you can always pick up from La Maison du Vin store with no charge.

What is your returns policy?

Returns are not accepted by our stores, due to the sensitive nature of our products!

As La Maison du Vin we provide accurate and detailed description of all our wines so you can make your choice. We do not accept returns if you don’t like the wine. Anyway that’s a rare scenario because we choose carefully all our wines from the best Producer on the Planet and we are strongly confident for their quality!

Are you on Instagram ?

We are active on all Social Media Platforms and we do post daily on Instagram

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LaMaisonDuVin Cyprus

What if the Order/Wine I receive is damaged or faulty?

Returns are not accepted by our stores, due to the sensitive nature of our products!

In are rare case of a damaged item, you must refuse the delivery upon arrival and our delivery service will arrange with no extra cost the return to us.  You will receive a full refund, or a credit note issued. Again, that’s a rare case because more than thirty years we deliver wines island wide with the most professional way.

What payment methods do you accept?

You can pay easy and secure with your Credit Card online.

Cheques are not accepted

How to cancel or modify your Order?

Cancellation of your order is not available online, but feel free to call us (09:00 am until 6:00 pm local time) Contact us!

Modification of your order is not available please contact us

Can I ship to a P.O. Box?

We cannot ship wine to a P.O. Box as an Adult Signature by someone 21 or older is required to receive the delivery. If you need assistance determining the best option please contact our Customer Support Team.

What is La Confrérie de la Chaîne des Rôtisseurs and how can i join?

With nearly 25,000 members, the Chaîne des Rôtisseurs is an International Association of Gastronomy now established in over 80 countries bringing together enthusiasts who share the same values of quality, fine dining, the encouragement of the culinary arts and the pleasures of the table. The distinctive character of our association is to bring together amateurs and professionals, from all over the world, whether they are hoteliers, restaurateurs, executive chefs or sommeliers, in the appreciation of fine cuisine.

For more information please contact Mr. Victor Papadopoulos is the President of la Baillage de Chypre

Tel.: 25 736 220  e-mail.: info@chainecyprus.com

La Maison du Vin - Member Card

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